Frequently Asked Questions (FAQ).

Frequently Asked Questions

Q: How do I get updates or bug fixes for the software?

A: All updates and bug fixes are pushed automatically to the product. You do not need to download anything extra. Check our [Updates Page/Release Notes] for the latest changes.

Q: Do you offer custom software development or changes upon request?

A: No. To keep our products affordable and reliable, we focus entirely on building tools for a wide audience. We do not take on custom coding projects or individual feature requests.

Q: What is your refund policy?

A: We offer a 14-day free trial for you to check if the software fits your workflow. All sales are final once the software license is activated

Q: How can I request support if something breaks?

A: Because we are a quiet development studio, we do not offer live or 1-on-1 tech support. If you run into an issue, please consult our step-by-step user documentation attached to your product download. And if the problem is not solved yet contact our general inbox, we procper to give you the best service available.